Privacy Policy

Last updated: July 30, 2026

This Privacy Policy describes how Trivita Care ("we", "our", "us") collects, uses, and protects information when you use our mobile application and related services (the "App").

1. Information We Collect

We may collect the following types of information when you use the App:

• Personal Information: Name, phone number, email address, and address provided during registration or appointment booking.
• Health-Related Information: Information related to patient care, medical visits, prescriptions, and care plans that you or your care provider enter into the App.
• Device Information: Device type, operating system, and unique device identifiers used for app functionality and push notifications.
• Usage Data: Information about how you interact with the App, such as pages visited and features used.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our home care services
• Schedule and manage patient appointments and visits
• Send you notifications, reminders, and updates related to your care
• Improve and personalize your experience within the App
• Communicate with you regarding support requests
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Doctors, nurses, and care staff involved in your treatment
• Service providers who help us operate the App (e.g., hosting, notifications)
• Authorities, when required by law

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us using the details below.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

7. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Trivita Care
Email: support@trivitacare.com